Case Study · Government Proposal Support

Inside a WordPress and accessibility mandated municipal RFP, and how Croncore built the winning response.

Solicitation: Website Redesign & Development Services · RFP 26 022 · City of Englewood, CO (for South Platte Renew)

Issued by City of Englewood · South Platte Renew
Release Date
May 19, 2026
Closing Date
June 16, 2026 · 2:00 p.m. MT
NIGP Codes
91500 · 91522 · 91824
NAICS Codes
541511 · 541430 · 519190
Client
U.S. prime contractor (under NDA)
Sector
Municipal Water Recovery · Public Utilities
Location
Arapahoe County, Colorado
Engagement
Bid strategy, technical architecture & full proposal development
Solicitation
RFP 26 022
The Challenge

A best value selection demanding an uncompromising balance of technology and strategy.

South Platte Renew, jointly owned by the Cities of Littleton and Englewood, required a complete overhaul of its digital presence. The utility faced major internal usability hurdles, siloed communication tools, and a critical need to achieve absolute legal compliance with state and federal digital accessibility laws.

  • 01

    An equal weight scoring split: Experience & Technical Capability 40%, Project Understanding & Management Approach 40%, Price Proposal 20%.

  • 02

    Strict platform & technical boundaries: a zero compromise mandate for an open source WordPress CMS only; proprietary or closed platforms were explicitly disqualified.

  • 03

    Rigid enforcement levers: WCAG 2.2 A/AA and C.R.S. § 24 85 101 compliance with legal teeth, failure to provide a validated VPAT within 30 days triggered payment suspension, scaling to contract termination at 90 days.

  • 04

    Complex multi stakeholder governance: a dual city framework (Englewood, Littleton, and a joint Supervisory Committee) demanded a clear operational methodology.

Croncore's Approach

Six disciplines, one compliant, high scoring submission.

We embedded directly with the prime's capture team to transform a multi layered municipal utility solicitation into a hyper targeted, defensible proposal package.

01

Bid Strategy & Win Themes

Moved the narrative beyond a generic redesign pitch, anchoring around the interactive Pilot and Research Center (PARC) mapping system and integrated podcast workflows.

02

Proposal Writing & Technical Architecture

Authored a clear, comprehensive technical approach structured directly around the 40% management approach scorecard, with feedback pathways and revision cycles explicit.

03

Compliance & Risk Assurance

Enforced absolute adherence to formatting limits: 10 page narrative cap, standard 1 inch margins, 11 point minimum, and properly formatted 11x17 tri fold schedule charts.

04

Cost Proposal Support

Developed a transparent, task level cost breakdown on a hybrid delivery model with a competitive milestone driven payment schedule tied to clean verification gates.

05

Accessibility Alignment

Crafted a sprint level accessibility testing strategy using axe, WAVE, and Deque to back the high liability indemnification clauses required by Colorado law.

06

Submission Readiness

Structured the separation of multi file electronic assets, ensuring the Proposed Fee PDF and the Track Changes Word SOW (Attachment C) were perfectly synchronized.

How We Worked

A five step path from solicitation to submission.

Our repeatable methodology, optimized for public sector digital procurements, protects the prime from compliance traps while maximizing technical scoring.

01

Understand the project

Dissected RFP 26 022's core layers, mapping hidden compliance blockers like out of state corporate documentation rules and the tight 30 day VPAT deadlines.

02

Align with the prime

Established an immediate technical and content rhythm to map capabilities against the explicit public utility and WordPress criteria.

03

Build the winning strategy

Shaped the response to explicitly address known government failure modes, deep content migration plans, defined URL redirect mapping for SEO preservation, and a unified platform consolidation scheme.

04

Develop & optimize the documents

Drafted technical chapters, a detailed project team hierarchy, and an interactive Gantt chart tracking the 9 mandatory project milestones from discovery to final handoff.

05

Prepare for submission & evaluation

Conducted final quality control passes for code level searchability of the submission files, bookmark hierarchies, and final portal upload staging.

The Outcome

Compliant, competitive, and delivered on time.

Honest, verifiable results from the work we control, plus fields the bid owner confirms before publishing.

100%
Compliance: zero deviations on page constraints, font criteria, mandatory appendices, or electronic submission protocols.
On time
Submission uploaded and confirmed in the procurement portal well ahead of the 2:00 PM MT cutoff.
Awarded
Selected as the winning proposal for RFP 26 022.
$306K
Total projected engagement and infrastructure value managed under the structured methodology.
Croncore became an invaluable extension of our capture team. They looked past the basic marketing layer of this RFP, identified the specific engineering and liability landmines hidden in the accessibility clauses, and delivered an airtight technical response. Their understanding of municipal utility architectures gave us a massive competitive edge.
U.S. prime contractor (identity withheld under NDA)
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